Excellent advice and complete cost transparency are our top priority. If you have any questions about defibrillators or first aid, our staff will never brush you off with empty phrases or standard replies that don't actually say anything. We take our customers just as they are – each with their individual needs and concerns. Every customer is different and therefore every customer requires specific advice and consulting. Our close customer relationships and excellent service quality are proof of this.

Even after the purchase of a PRIMEDIC product, we do not leave you standing on your own. Our technical service is always there for you in case you have a technical problem with your device. If you need accessories or consumables, these can be shipped from our warehouse on the same day, thus eliminating long waiting times. .


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